You are currently reviewing an older revision of this page.
Some subprocess nodes are starting different processes than what they are supposed to launch.
Rollback.L files are observed in <AE_HOME>/logs directory on the server where the Execution engines are hosted.
<AE_HOME>/logs
Error of the following type is observed in the db_PX* logs:
ERROR .a.p.PROCESS.i.tuning "EXITING .a.p.PROCESS.i.cleanup_process_model_timer (0 seconds): exception 'FLI: Invalid Handle', so will use safe mode next time. Suspicious ids: *
This issue has been addressed via AN-107056, AN-107053 in the following Appian hotfixes/versions:
Appian 17.2 Hotfix Package L
Appian 17.3 Hotfix Package I
Appian 17.4 Hotfix Package H
Appian 18.1 Hotfix Package D
Appian 18.2 Hotfix Package A
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.
This article applies to Appian 17.2,17.3,17.4,18.1 and 18.2.
Last Reviewed: November 2018