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DRAFT KB-XXXX Wrong process started by subprocess


Some subprocess nodes are starting different processes than what they are supposed to launch.

Rollback.L files are observed in <AE_HOME>/logs directory on the server where the Execution engines are hosted.

Error of the following type is observed in the db_PX* logs:

ERROR .a.p.PROCESS.i.tuning "EXITING .a.p.PROCESS.i.cleanup_process_model_timer (0 seconds): exception 'FLI: Invalid Handle', so will use safe mode next time. Suspicious ids: *


This issue has been addressed via AN-107056, AN-107053 in the following Appian hotfixes/versions:

Appian 17.2 Hotfix Package L

Appian 17.3 Hotfix Package I

Appian 17.4 Hotfix Package H

Appian 18.1 Hotfix Package D 

Appian 18.2 Hotfix Package A


Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian. 

Affected Versions

This article applies to Appian 17.2,17.3,17.4,18.1 and 18.2.

Last Reviewed: November 2018