You are currently reviewing an older revision of this page.
When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:
The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.
vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.
C:/Windows/System32
Download and install the 64 bit Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server.
This article applies to Appian 18.3 and later.
Last Reviewed: July 2019