You are currently reviewing an older revision of this page.
When trying to export a record to Excel, the following error appears in the application server log:
2019-07-09 08:30:40.191 SEVERE [ajp-nio-8009-exec-10] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [default] in context with path [/suite] threw exception com.appiancorp.suiteapi.common.exceptions.AppianException: Error occurred during export. Please contact a system administrator for additional details. (APNX-1-4505-057) Caused by: java.lang.NullPointerException at sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1264) at sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:219)
When trying to open the Excel file generated, the following error appears:
To be able to use this feature, Appian needs some fonts to be available on the server. This issue can be seen when the fonts are missing.
Install the fonts on the server by running the following commands:
Linux
yum install fontconfig
This article applies to Appian version 19.2 and later.
Last Reviewed: August 2019