Support Contacts are registered users of an organization authorized to create, view and update technical support cases on behalf of your Appian projects. Support Contacts receive communications from Appian Technical Support related to active support cases, new release notifications and Appian Cloud maintenance activities. This article outlines the process of updating your organization's Support Contacts.
To add/remove a support contact that is outside of your organization (ex: contact from a Partner organization), create a case with Appian Technical Support.
This article applies to all versions of Appian.
Last Reviewed: October 2020
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