This article outlines steps to customize the default behavior for sending emails when a new user account is created in Appian. When a user is created with the Add User Smart Service, an email is automatically sent with a temporary password. There may be a use case where this email needs to be changed or to be skipped for various reasons. This can be achieved by taking the steps below:
This article applies to all versions of Appian.
Last Reviewed: February 2017
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