KB-1218 "Administrator" account password expired


The Administrator account is prompted to change the password after a certain period of time.


The Administrator account’s password expires just like every other account in an environment. It depends on the password expiration policy configured in the environment, for example, if the password expiration is set to expire in 60 days, then the Administrator’s password will also expire in 60 days.

The unique fact about the Administrator account is that it is immune to deactivation even if there is no login from that account for a certain period of time.

Note: in cloud installations, passwords expire every 90 days by default.


Reset the password of the Administrator account as and when prompted.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: March 2017