KB-1245 "JBAS018759: Failed to load module: deployment.suite.ear.unattended-request-poller.rar:main... Caused by: org.jboss.modules.ModuleNotFoundException: com.springsource.commonj:main" error thrown during JBoss startup

Symptoms

During JBoss startup, the following is printed in the console and the server.log file:

ERROR [org.jboss.msc.service.fail] (MSC service thread 1-5) MSC000001: Failed to start service jboss.module.service."deployment.suite.ear.unattended-request-poller.rar".main: org.jboss.msc.service.StartException in service jboss.module.service."deployment.suite.ear.unattended-request-poller.rar".main: JBAS018759: Failed to load module: deployment.suite.ear.unattended-request-poller.rar:main
at org.jboss.as.server.moduleservice.ModuleLoadService.start(ModuleLoadService.java:94) 
...
Caused by: org.jboss.modules.ModuleNotFoundException: com.springsource.commonj:main

Cause

The springsource module is missing from the <JBOSS_HOME>/modules/system/layers/base/com directory. This module is required for the application to deploy successfully.

Action

For Appian 7.9 and later:

Reinstall Appian using the Configure Script as per the Configure Script Instructions, which will ensure that this module is copied to the correct location.

For Appian 7.8 and earlier:

Follow the Copy The Required Module step as per the Configuring JBoss Guide, to place the module in the correct location.

Affected Versions

This article applies to all versions of Appian.