Symptoms While starting Appian, JBoss fails to start due to the following error in the server.log file located in <JBOSS_HOME>/standalone/logs : ERROR [org.jboss.as.server] (Controller Boot Thread) JBAS015956: Caught exception during boot: org.jboss…

Symptoms As outlined in the Post-Install Configurations documentation, users can specify the From email address listed when the system sends an alert or a password reset email. However, even after updating this configuration, Appian continues to send…

Symptoms JBoss fails to start-up every time the standalone.bat|sh script located in the <JBOSS_HOME>/bin/ directory is executed. The following output is the last thing printed in the server.log located in the <JBOSS_HOME>/standalone/logs directory:…

Purpose Sometimes it may be necessary to determine which application server node a session is hitting for troubleshooting purposes. This article outlines how to do this for an environment with multiple application servers. Instructions Each application…

Symptoms JBoss fails to start up with the following error observed in the <JBOSS_HOME>\standalone\log\server.log : ERROR [org.JBoss.msc.service.fail] (MSC service thread 1-2) MSC000001: Failed to start service JBoss.ws.config: org.JBoss.msc.service…

Symptoms When users try to access alerts or process details for a process instance in /designer, they may run into an error in the UI like the following: Users will also see the following error in the JBoss server.log: java.lang.IllegalStateException…

Symptoms The following error is thrown during JBoss startup: 12:14:45,984 WARN [org.jboss.jca.core.connectionmanager.pool.strategy.PoolBySubject] (ServerService Thread Pool -- 70) IJ000604: Throwable while attempting to get a new connection: null…

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian. Symptoms After upgrading Appian to 17.2 or higher and applying a hotfix…

Symptoms When conducting a fresh install of Appian 17.4 and upon starting JBoss the following stack trace is seen: WARNING: Failed to load the specified log manager class org.jboss.logmanager.LogManager Jan 23, 2018 8:03:56 PM org.jboss.msc.service…

Symptoms Appian loses connectivity to the database and the following error is observed in the application server log: ERROR org.hibernate.util.JDBCExceptionReporter - ORA-01000: maximum open cursors exceeded Cause The cause of this error has been…

Symptoms When starting JBoss Application Server, the following error message is returned in the application server log: ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ServerService Thread Pool -- 132) JBWEB000287…

Symptoms During JBoss startup, the following is printed in the console and the server.log file: ERROR [org.jboss.msc.service.fail] (MSC service thread 1-5) MSC000001: Failed to start service jboss.module.service."deployment.suite.ear.unattended-request…

Symptoms JBoss JBoss deployment fails with the following error: ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ServerService Thread Pool -- 61) JBWEB000287: Exception sending context initialized event to listener…

Symptoms During startup JBoss 6.4.9 fails to load the Appian class module and displays the following error(s) in the server.log: ERROR [org.jboss.msc.service.fail] (MSC service thread 1-2) MSC000001: Failed to start service jboss.deployment.unit.…

Symptoms In a distributed environment containing two JBoss application servers, users will notice the following error upon starting the second application server: 12:38:22,974 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host…