KB-1462 How to create initial user accounts on Appian Cloud sites


This article describes the initial user creation process for Appian Cloud sites.


Upon delivery of an Appian Cloud environment, one system administrator account is created and the credentials are sent via email to the customer point of contact. Additional user accounts need to be created using that account. Possible methods of creating users can be found below:

Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Technical Support via a support case if there are any issues receiving the initial system administrator credentials.

Affected Versions

This article applies to all versions of Appian Cloud.

Last Reviewed: January 2018