KB-1487 AbstractLogScheduler Error in App Server Logs

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The following error regarding the AbstractLogScheduler class is repeatedly seen in the application server log:

ERROR com.appiancorp.common.monitoring.AbstractLogScheduler - Error logging for class com.appiancorp.common.monitoring.AppServerSystemMetricsLogScheduler

Cause

This issue has been addressed via AN-97063 in the following hotfixes/versions:

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Workaround

To remedy the application server log files from growing too large with this recurring error, add the following line to the appian_log4j.properties file in <APPIAN_HOME>/ear/suite.ear/resources to turn off the notifications for the error:

log4j.logger.com.appiancorp.common.monitoring.AbstractLogScheduler=OFF

System performance is not affected by this.

Affected Versions

This article applies to Appian versions 17.2, 17.3, and 17.4.

Last Reviewed: March 2018