When opening the process modeler, the mode selection screen does not respond and the process model cannot be opened.
The following error is seen in the application server log:
ERROR com.appiancorp.ap2.PortalResponse - Error: 404 Message: /suite/process-modeler-x/designer/js/dialogs/WebServices.js
The application server is unable to find one of the JavaScript files needed to successfully allow the user to choose a mode and open the process modeler.
Follow KB-1232 to clear the application server cache.
This article applies to all versions of Appian.
Last Reviewed: February 2018