When opening the process modeler, the mode selection screen does not respond and the process model cannot be opened.
The following error is seen in the application server log:
ERROR com.appiancorp.ap2.PortalResponse - Error: 404 Message: /suite/process-modeler-x/designer/js/dialogs/WebServices.js
Follow KB-1232 to clear the application server cache.
This article applies to all versions of Appian.
Last Reviewed: February 2018
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