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Appian Connected Underwriting Life Workbench

Overview

Built on the Appian Platform, Appian Connected Underwriting Life Workbench empowers life insurers to accelerate the underwriting process, simplify exception handling, and improve the customer experience. It reduces time to quote by integrating disparate data into a single-pane-of-glass view.

With Life Workbench, underwriters can prioritize their workloads, review life insurance applications and case data, request and view additional evidence to quickly evaluate risk, determine the cost of premiums, and offer a policy.

Key Features & Functionality

Automate data ingestion.

Monitor and process incoming applications in real time.
Automatically extract data from documents with AI.
Connect and unify case data in one place with data fabric.

Enhance case management.

Create and manage cases with an easy-to-use workbench.
Auto-assign cases and see cases that are ready for review.

Manage risk details and view insights.

Integrate with key sources for third-party evidence.
Keep an audit trail with reporting and history logs.

Improve requirement review.

Integrate with Magnum, Swiss Re Reinsurance Solutions’ industry-leading rules engine.
Track requests stage by stage, automatically associated with your case.

Benefits & Business Impact

  • Automate underwriting processes and enhance Straight-Through Processing (STP)
  • Improve case management support for exception handling in non-STP scenarios
  • Expedite policy issuance to deliver a superior customer experience
  • Enhance risk evaluation to reduce premiums and increase profitability
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