Connected Underwriting Property and Casualty Workbench

Overview

Built on the Appian Low-Code Platform, Appian Connected Underwriting empowers insurers to accelerate the underwriting process and improve the customer experience by reducing time to quote and quickly integrating disparate data sources to create a single 360-degree view.

Leaders in insurance trust Appian

Key Features & Functionality

Connected Underwriting offers insurers the following best-in-class features:

• Data ingestion:
  • Real-time, 24/7 monitoring and processing of incoming submissions.
  • Automatic extraction of data from various document types, including PDFs, Microsoft Excel files, and more.
• Clearance:
  • Quick duplicate checks.
  • Personalized correspondence generation.
  • Broker of record tracking.
  • Application and data completeness.
  • Existing coverage checks.
• Triage:
  • Custom queues for new business and renewals.
  • Prioritized submissions: sweet spot vs. less interested.
  • Expedite exception handling.
  • Automatic emails and follow-ups with brokers and intermediaries.
• Data enrichment:
  • Open integrations and APIs with existing claims systems to assess loss history.
  • Integration with third-party sources to retrieve relevant data for underwriting.
  • Quick quote set up in the policy system for bind and issue.

Benefits & Business Impact

• Increase speed to quote. Boost straight-through processing by unlocking a single, 360-degree view to reduce underwriters’ turnaround times.
• Write more business with the same number of resources. Eliminate redundant manual data entry and improve process efficiency using RPA, intelligent document processing (IDP), and AI.
• Deliver a superior customer experience. Simplify customer journeys and reduce quote-to-bind times to win and retain more customers.
• Minimize risk and improve profitability. Pull in data from advanced data sources to better determine the risk level of a potential customer while increasing quote-to-bind ratio.
• Remain agile and adapt fast. Whether you’re looking to manage growing business volume or changing underwriting requirements, Connected Underwriting is highly configurable and can be easily customized to meet your unique business needs.