Copy Document Smart Service

Sylvain, we have been using the smart service for quite some time, but today are seeing an issue and getting error messages similar to this

??Failed to copy full contents from '/usr/local/appian/ae/_admin/accdocs3/538652/10794453.txt' to '/usr/local/appian/ae/_admin/accdocs1/769683/10794522.txt'???

Have you had any issues like this.

Hi Lesliem,

We are now getting similar error messages in prod and pre-prod environments but not in lower env.  We are currently using Copy Document 1.0.0.  

Have you identified the issue related to this error messages? 

Todd,

The issue with this Copy Documents, using this plugin, only lasted 2 days in our production environment.  But, because it lasted 2 days in Production we used a bandaid to fix the in-flight processes.  There is another Copy Document plugin node within the Content Tools plugin that we were able to use, but this service only copies one document at a time.  If we were only copying 1 document it worked fine.  If we were going to copy more than 1 document we needed to create a sub process that could loop thru the documents to copy.

Todd,

The issue with this Copy Documents, using this plugin, only lasted 2 days in our production environment.  But, because it lasted 2 days in Production we used a bandaid to fix the in-flight processes.  There is another Copy Document plugin node within the Content Tools plugin that we were able to use, but this service only copies one document at a time.  If we were only copying 1 document it worked fine.  If we were going to copy more than 1 document we needed to create a sub process that could loop thru the documents to copy.