Overview
This version is for Appian 23.2 and above. Cloud customers on a lower version of Appian that want to install this plugin should open a support case. Self-managed customers can find the latest jar for Appian 23.1 and lower version in the folder pre-23.2
Convert, merge and generate DOCX, PDF and XML files automatically in an Appian process
Key Features & Functionality
Function: xsltransform - Transform source XML using XSL Transform
We are using this plug in and the PDF from HTML smart service and started receiving errors yesterday and today. It has been working for at least a month and just started failing in all environments today. Here is a section of our tomcar-stdOut.log. It does appear that it is a timeout issue, there are 2 in about 100 that do get converted.
2021-07-26 16:19:32,413 [Appian Work Item - 40851 - execution09 : UnattendedJavaActivityRequest] ERROR com.appiancorp.ps.xmlfo.ss.PdfFromHtml - The PDF generation took longer than 10 seconds INTERRUPTED while loading Image 2021-07-26 16:19:33,214 [Appian Work Item - 40851 - execution09 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=-1878946949, classname=com.appiancorp.ps.xmlfo.ss.PdfFromHtml com.appiancorp.suiteapi.process.exceptions.SmartServiceException: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.suiteapi.process.exceptions.SmartServiceException$Builder.build(SmartServiceException.java:145) at com.appiancorp.ps.xmlfo.ss.AbstractDocumentGeneration.run(AbstractDocumentGeneration.java:57) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.lambda$call$0(DefaultActivityExecutor.java:131) at com.appiancorp.plugins.PluginUsageLogger.runWithPluginInformation(PluginUsageLogger.java:52) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:131) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:125) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:27) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor.execute(DefaultActivityExecutor.java:125) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:88) at com.appiancorp.process.engine.UnattendedJavaActivityRequestResponseCreator.getJavaActivityResultResponse(UnattendedJavaActivityRequestResponseCreator.java:21) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.getJavaActivityResultResponse(UnattendedJavaActivityRequest.java:67) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.common.persistence.data.AppianDataUserContextProvider.executeWithConsistentDataReads(AppianDataUserContextProvider.java:116) at com.appiancorp.process.engine.ProcessContinuationRequest.executeOuter(ProcessContinuationRequest.java:68) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:102) at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:36) at com.appiancorp.process.workpoller.WorkItem.run(WorkItem.java:93) at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:239) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.ps.xmlfo.ss.PdfFromHtml.runSmartService(PdfFromHtml.java:58) at com.appiancorp.ps.xmlfo.ss.AbstractDocumentGeneration.run(AbstractDocumentGeneration.java:49) ... 19 more 2021-07-26 16:19:58,069 [ajp-nio-0.0.0.0-8009-exec-80] ERROR com.appiancorp.security.auth.saml.redirecter.SamlAuthProviderQueryStringGenerator - Could not find IdP entity Id: Idp Entity Id not stored on session or request 2021-07-26 16:20:28,988 [Appian Timer - 1] WARN com.appiancorp.common.ObjectSynchronizer - 1 services were missing users. 2021-07-26 16:20:53 INFO [ConnectionTimeoutBasicDataSource-1044] com.appiancorp.a2.vpn.VPNTunnelNameService.lookupAllHostAddr DNS Lookup using VPN DNS servers: pwdenapnsql01.janus.cap 2021-07-26 16:20:53 INFO [ConnectionTimeoutBasicDataSource-1044] sun.nio.ch.VPNDatagramChannel.bind VPNDatagramChannel - Binding to : 172.30.0.6 2021-07-26 16:20:53 INFO [ConnectionTimeoutBasicDataSource-1044] com.appiancorp.a2.vpn.VPNTunnelNameService.lookupAllHostAddr VPN dns lookup result 10.151.13.75 2021-07-26 16:21:17,053 [ajp-nio-0.0.0.0-8009-exec-76] ERROR com.appiancorp.ps.xmlfo.ss.PdfFromHtml - The PDF generation took longer than 10 seconds INTERRUPTED while loading Image 2021-07-26 16:21:17,854 [ajp-nio-0.0.0.0-8009-exec-76] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=1342254558, classname=com.appiancorp.ps.xmlfo.ss.PdfFromHtml com.appiancorp.suiteapi.process.exceptions.SmartServiceException: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.suiteapi.process.exceptions.SmartServiceException$Builder.build(SmartServiceException.java:145)