Dynamic Document Generator

Hi We are using PDF from HTML smart service and it was working fine till 18.4 version. and it stopped working after 19.1 upgrade. I have checked with Appian support team and they confirmed that error due to plugin issue and asked me to check with plugin author.  

Hi We are using PDF from HTML smart service and it was working fine till 18.4 version. and it stopped working after 19.1 upgrade. I have checked with Appian support team and they confirmed that error due to plugin issue and asked me to check with plugin author.  

Sorry - Community apparently doesn't auto-notify about replies here, so I never saw your followup questions

It appears that it was an issue with the plugin framework, not the plugin itself. Our engineering department released a hotfix to address this.

Please create a support case to request the latest hotfix to be installed.

Sylvain FurtWith recent migration to 19.1 we are also facing this issue. Ours is a cloud platform and this is failing at all the environments. The plugin version is v1.4.1. Please let me know if there is any update available for this plugin.

Cloud vs On-premise?

Dev/Test/Production?

Version of the plugin?

Mike - could you please provide me more info about the environment?

Let me look into this

PDF from HTML has stopped working for us also since the 19.1 upgrade.  Has anyone been able to find more information on this yet?  Sylvain Furt?

2019-05-01 16:33:36,676 [ThreadPoolTaskExecutor-16815] ERROR com.appiancorp.process.workpoller.WorkItemListener - The following exception occurred while attempting to complete work item [(WorkId: 383, WorkType: {Process Id:740474,Point Id:163774} Activity Metadata:{Id:163774,ACPs:{ActivityClassParameter[name=HtmlDocument,it=13,v=674956],ActivityClassParameter[name=CreateNewDocument,it=26,v=1],ActivityClassParameter[name=NewDocumentName,it=3,v=Test PDF from HTML (new)],ActivityClassParameter[name=NewDocumentDesc,it=3,v=],ActivityClassParameter[name=SaveInFolder,it=12,v=279579],ActivityClassParameter[name=ExistingDocument,it=13,v=<null>],ActivityClassParameter[name=PauseOnError,it=26,v=1]},ARVs:{ActivityReturnVariable[name=ErrorOccurred,it=26,v=<null>],ActivityReturnVariable[name=ErrorText,it=3,v=],ActivityReturnVariable[name=NewDocumentCreated,it=13,v=<null>]}}, Response: null, ServerName: execution00)] - Exception: 
javax.resource.spi.work.WorkCompletedException: java.lang.NoClassDefFoundError: Could not initialize class javax.swing.RepaintManager
	at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:247)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NoClassDefFoundError: Could not initialize class javax.swing.RepaintManager
	at javax.swing.JComponent.repaint(JComponent.java:4792)
	at java.awt.Component.repaint(Component.java:3311)
	...

adding error log for the above issue - 

It appears that the relevant error is: javax.resource.spi.work.WorkCompletedException: java.awt.AWTError: Assistive Technology not found: org.GNOME.Accessibility.AtkWrapper at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:247) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: java.awt.AWTError: Assistive Technology not found: org.GNOME.Accessibility.AtkWrapper at java.awt.Toolkit.loadAssistiveTechnologies(Toolkit.java:807) at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:886) at javax.swing.RepaintManager.<clinit>(RepaintManager.java:238) at javax.swing.JComponent.repaint(JComponent.java:4792) at java.awt.Component.repaint(Component.java:3311) at javax.swing.text.JTextComponent.setEditable(JTextComponent.java:1758) at javax.swing.text.JTextComponent.<init>(JTextComponent.java:309) at javax.swing.JEditorPane.<init>(JEditorPane.java:196) at com.appiancorp.ps.xmlfo.util.XmlFoConverter.fromHtmlToPdf(XmlFoConverter.java:127) at com.appiancorp.ps.xmlfo.ss.PdfFromHtml.runSmartService(PdfFromHtml.java:30) ... ... 3 more Exception in thread "ThreadPoolTaskExecutor-6028" java.awt.AWTError: Assistive Technology not found: org.GNOME.Accessibility.AtkWrapper You will need to follow up with the creator of the plugin to get this resolved, as the issue appears to be with the plugin itself. The status for this case has been changed to Pending User by Tristan Newmann. 15 April 2019 11:32 PM