Overview
This version is for Appian 22.3 and above. Cloud customers on a lower version of Appian that want to install this plugin should open a support case. Self-managed customers can find the latest jar for Appian 22.2 and lower version in the folder pre-22.3
Convert, merge and generate DOCX, PDF and XML files automatically in an Appian process
Key Features & Functionality
Function: xsltransform - Transform source XML using XSL Transform
We are using this plugin and the PDF from HTML smart service and are getting a timeout error and the PDFs are not getting created. This has been working for at least a month and is now failing in all environments and just started yesterday.
This is part of the log error from the tomcat-stdOut.log
ERROR com.appiancorp.ps.xmlfo.ss.PdfFromHtml - The PDF generation took longer than 10 seconds
We are using this plug in and the PDF from HTML smart service and started receiving errors yesterday and today. It has been working for at least a month and just started failing in all environments today. Here is a section of our tomcar-stdOut.log. It does appear that it is a timeout issue, there are 2 in about 100 that do get converted.
2021-07-26 16:19:32,413 [Appian Work Item - 40851 - execution09 : UnattendedJavaActivityRequest] ERROR com.appiancorp.ps.xmlfo.ss.PdfFromHtml - The PDF generation took longer than 10 seconds INTERRUPTED while loading Image 2021-07-26 16:19:33,214 [Appian Work Item - 40851 - execution09 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=-1878946949, classname=com.appiancorp.ps.xmlfo.ss.PdfFromHtml com.appiancorp.suiteapi.process.exceptions.SmartServiceException: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.suiteapi.process.exceptions.SmartServiceException$Builder.build(SmartServiceException.java:145) at com.appiancorp.ps.xmlfo.ss.AbstractDocumentGeneration.run(AbstractDocumentGeneration.java:57) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.lambda$call$0(DefaultActivityExecutor.java:131) at com.appiancorp.plugins.PluginUsageLogger.runWithPluginInformation(PluginUsageLogger.java:52) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:131) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:125) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:27) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor.execute(DefaultActivityExecutor.java:125) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:88) at com.appiancorp.process.engine.UnattendedJavaActivityRequestResponseCreator.getJavaActivityResultResponse(UnattendedJavaActivityRequestResponseCreator.java:21) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.getJavaActivityResultResponse(UnattendedJavaActivityRequest.java:67) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.common.persistence.data.AppianDataUserContextProvider.executeWithConsistentDataReads(AppianDataUserContextProvider.java:116) at com.appiancorp.process.engine.ProcessContinuationRequest.executeOuter(ProcessContinuationRequest.java:68) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:102) at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:36) at com.appiancorp.process.workpoller.WorkItem.run(WorkItem.java:93) at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:239) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.ps.xmlfo.ss.PdfFromHtml.runSmartService(PdfFromHtml.java:58) at com.appiancorp.ps.xmlfo.ss.AbstractDocumentGeneration.run(AbstractDocumentGeneration.java:49) ... 19 more 2021-07-26 16:19:58,069 [ajp-nio-0.0.0.0-8009-exec-80] ERROR com.appiancorp.security.auth.saml.redirecter.SamlAuthProviderQueryStringGenerator - Could not find IdP entity Id: Idp Entity Id not stored on session or request 2021-07-26 16:20:28,988 [Appian Timer - 1] WARN com.appiancorp.common.ObjectSynchronizer - 1 services were missing users. 2021-07-26 16:20:53 INFO [ConnectionTimeoutBasicDataSource-1044] com.appiancorp.a2.vpn.VPNTunnelNameService.lookupAllHostAddr DNS Lookup using VPN DNS servers: pwdenapnsql01.janus.cap 2021-07-26 16:20:53 INFO [ConnectionTimeoutBasicDataSource-1044] sun.nio.ch.VPNDatagramChannel.bind VPNDatagramChannel - Binding to : 172.30.0.6 2021-07-26 16:20:53 INFO [ConnectionTimeoutBasicDataSource-1044] com.appiancorp.a2.vpn.VPNTunnelNameService.lookupAllHostAddr VPN dns lookup result 10.151.13.75 2021-07-26 16:21:17,053 [ajp-nio-0.0.0.0-8009-exec-76] ERROR com.appiancorp.ps.xmlfo.ss.PdfFromHtml - The PDF generation took longer than 10 seconds INTERRUPTED while loading Image 2021-07-26 16:21:17,854 [ajp-nio-0.0.0.0-8009-exec-76] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=1342254558, classname=com.appiancorp.ps.xmlfo.ss.PdfFromHtml com.appiancorp.suiteapi.process.exceptions.SmartServiceException: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.suiteapi.process.exceptions.SmartServiceException$Builder.build(SmartServiceException.java:145)
in addition to the above i am passing multiple font documents also
Hi Michael Chirlin need some help. I am using this smart service to generate PDF in Arabic language., For that I am using pdf from docx with fonts. I see that arabic characters are displayed as #### etc. We are going with an approach like docx templates are created by client and Appian should generate docx based on the given template and convert it to PDF. Is there any other way that can be used to generate pdf in Arabic language/ utf-8 support
Hello.
I've deployed the plug-in, but cannot find the "DOCX from XHTML With Styling" smart service with in the process modeler.
How can I use the "DOCX from XHTML With Styling" smart service? Need Help ASAP.
Thanks
Sent over
Can you share the file with me: michael.chirlin@appian.com
There isn't enough information in this post for a diagnosis.
This is what we got:
2021-03-09 08:28:52,045 [ajp-nio-0.0.0.0-8009-exec-33] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=2102893, classname=com.appiancorp.ps.xmlfo.ss.PdfFromHtmlcom.appiancorp.suiteapi.process.exceptions.SmartServiceException: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.suiteapi.process.exceptions.SmartServiceException$Builder.build(SmartServiceException.java:145) at com.appiancorp.ps.xmlfo.ss.AbstractDocumentGeneration.run(AbstractDocumentGeneration.java:57) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.lambda$call$0(DefaultActivityExecutor.java:131) at com.appiancorp.plugins.PluginUsageLogger.runWithPluginInformation(PluginUsageLogger.java:52) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:131) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:125) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:25) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor.execute(DefaultActivityExecutor.java:125) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:83) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.process.engine.ContinuationRequest.executeOuter(ContinuationRequest.java:71) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:100) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.process(UnattendedJavaActivityRequest.java:41) at com.appiancorp.process.engine.ProcessEngineServiceImpl.processUnattendedRequest(ProcessEngineServiceImpl.java:159) at com.appiancorp.process.engine.ProcessEngineServiceImpl.processToNextAttended(ProcessEngineServiceImpl.java:210) at sun.reflect.GeneratedMethodAccessor2932.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.appiancorp.util.MethodInvocationReflectionImpl.proceed(MethodInvocationReflectionImpl.java:23) at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54) at com.appiancorp.services.ServiceManager$ServiceInvocationHandler.invoke(ServiceManager.java:479) at com.sun.proxy.$Proxy570.processToNextAttended(Unknown Source) at com.appiancorp.uidesigner.TaskFormSubmissionActionRequest.call0(TaskFormSubmissionActionRequest.java:175) at com.appiancorp.uidesigner.TaskFormSubmissionActionRequest.call0(TaskFormSubmissionActionRequest.java:68) at com.appiancorp.uidesigner.AbstractActionRequest.call(AbstractActionRequest.java:24) at com.appiancorp.rest.shared.WebSubmissionRequest.call0(WebSubmissionRequest.java:84) at com.appiancorp.rest.shared.WebSubmissionRequest.call0(WebSubmissionRequest.java:52) at com.appiancorp.uidesigner.AbstractActionRequest.call(AbstractActionRequest.java:24) at com.appiancorp.rest.task.TaskRestService.reevaluateFormExpectingNormal(TaskRestService.java:736) at sun.reflect.GeneratedMethodAccessor2794.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:34) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:110) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:190) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:829) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:22) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:34) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.web.AppsPortalVisibilityFilter.doFilter(AppsPortalVisibilityFilter.java:79) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.tempo.util.PerformanceLogFilter.doFilter(PerformanceLogFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.common.web.PathMatchExclusionFilter.doFilter(PathMatchExclusionFilter.java:68) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.web.FrameOptionsFilter.doFilter(FrameOptionsFilter.java:40) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.auth.ForceSetPasswordFilter.doFilter(ForceSetPasswordFilter.java:47) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.auth.AuthenticationStatusHeaderFilter.doFilter(AuthenticationStatusHeaderFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.xss.XssFilter.doFilter(XssFilter.java:30) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.csp.CspFilter.doFilter(CspFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317) at com.appiancorp.security.auth.activity.UserActivityFilter.doFilter(UserActivityFilter.java:47) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127) at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:114) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at com.appiancorp.security.auth.rememberme.CookieTheftRedirectFilter.doFilter(CookieTheftRedirectFilter.java:37) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:158) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilterInternal(BasicAuthenticationFilter.java:158) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:157) at com.appiancorp.security.csrf.CsrfChannelProcessingFilter.callSuperDoFilter(CsrfChannelProcessingFilter.java:107) at com.appiancorp.security.csrf.CsrfChannelProcessingFilter.doFilter(CsrfChannelProcessingFilter.java:93) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:155) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at com.appiancorp.security.auth.MobileClientValidationFilter.doFilter(MobileClientValidationFilter.java:48) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.common.web.HttpMethodOverrideFilter.doFilter(HttpMethodOverrideFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.cors.CorsFilter.doFilter(CorsFilter.java:274) at com.appiancorp.security.cors.CorsFilter.doFilter(CorsFilter.java:226) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.auth.maintwindow.MaintWindowHeaderFilter.doFilter(MaintWindowHeaderFilter.java:31) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.auth.logging.AuthenticationLoggingFilter.doFilter(AuthenticationLoggingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.auth.mobile.MobileAuthContextFilter.doFilter(MobileAuthContextFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.auth.AuthProviderFilter.doFilter(AuthProviderFilter.java:80) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.common.web.UserAgentFilter.doFilter(UserAgentFilter.java:40) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.security.web.DomainFilter.doFilter(DomainFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.ap2.environment.EnvironmentFilter.doFilter(EnvironmentFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.common.web.ThreadLocalRequestFilter.doFilter(ThreadLocalRequestFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.ap2.NullByteInjectionFilter.doFilter(NullByteInjectionFilter.java:32) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.ap2.EncodingFilter.doFilter(EncodingFilter.java:58) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.common.web.HttpStrictTransportSecurityFilter.doFilter(HttpStrictTransportSecurityFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.common.monitoring.prometheus.HttpResponseMetricsFilter.doFilter(HttpResponseMetricsFilter.java:67) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.appiancorp.tomcat.cookies.AppianCookieProcessorRequestInfoStoringFilter.doFilter(AppianCookieProcessorRequestInfoStoringFilter.java:24) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:668) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:525) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748)Caused by: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.ps.xmlfo.ss.PdfFromHtml.runSmartService(PdfFromHtml.java:57) at com.appiancorp.ps.xmlfo.ss.AbstractDocumentGeneration.run(AbstractDocumentGeneration.java:49) ... 212 more
tomcat-stdOut log:
2021-03-05 15:54:13,990 [Appian Work Item - 1702 - execution01 : UnattendedJavaActivityRequest] ERROR com.appiancorp.ps.xmlfo.ss.PdfFromHtml - The PDF generation took longer than 10 secondsINTERRUPTED while loading Image2021-03-05 15:54:14,793 [Appian Work Item - 1702 - execution01 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=2102057, classname=com.appiancorp.ps.xmlfo.ss.PdfFromHtmlcom.appiancorp.suiteapi.process.exceptions.SmartServiceException: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.suiteapi.process.exceptions.SmartServiceException$Builder.build(SmartServiceException.java:145) at com.appiancorp.ps.xmlfo.ss.AbstractDocumentGeneration.run(AbstractDocumentGeneration.java:57) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.lambda$call$0(DefaultActivityExecutor.java:131) at com.appiancorp.plugins.PluginUsageLogger.runWithPluginInformation(PluginUsageLogger.java:52) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:131) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:125) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:25) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor.execute(DefaultActivityExecutor.java:125) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:83) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.process.engine.ContinuationRequest.executeOuter(ContinuationRequest.java:71) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:100) at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:36) at com.appiancorp.process.workpoller.WorkItem.run(WorkItem.java:84) at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:239) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748)Caused by: java.lang.Exception: Error while generating the PDF file. The PDF file will not be available. at com.appiancorp.ps.xmlfo.ss.PdfFromHtml.runSmartService(PdfFromHtml.java:57) at com.appiancorp.ps.xmlfo.ss.AbstractDocumentGeneration.run(AbstractDocumentGeneration.java:49)
Was there anything in the tomcat-stdOut log around this issue?