This Plug-in contains Functions and Smart Services that allow users to create and read email files containing all e-mail attributes, i.e. to, cc, bcc, from, subject, body, content type, and attachments. The generated file can be read by any email client that support EML files, such as Outlook Express and Windows Live Mail. The Plug-in and a help guide are provided with this listing.
This version is for Appian 25.2 and above. Customers on a lower version of Appian that want to install this plugin can find the latest jar for Appian 25.1 and earlier version by downloading from the AppMarket.
Smart Services:
Features:
THe plugin contains several bugs to distinct between HTML attachments and HTML as the body and not be able to detect the proper characterset. That is probably of the reason what is happening in your case. We fixed this but we only use it as a private plugin on our cloud instance now and didn't made those fixes public available.