Overview
This Plug-in provides the ability to update Appian user profiles from data retrieved from an LDAP server. The data that can be synchronized include all the default user profile fields except the username (e.g. first name, last name, address, phone, supervisor, title, etc…) as well as the custom fields.
Key Features & Functionality
See the instructions documentation (attached PDF) and https://community.appian.com/w/the-appian-playbook/520/ldap-synchronization for more information.
We use the ldap plugin to sync users and roles between AD and Appian. We are seeing an issue that started in February with the ldapsearch rule. Occasionally the search will return null or 1 which will then drop all the other users from the equivalent Appian role. When we rerun the exact same rule it returns all the users that we expect. Currently to mitigate the production issue we're having the Appian admins manually running the LDAP sync process. The AD group does have 1525 users in it and has never been an issue before. We're using version 1.2.2 of the LDAP Tools.