Mail Poller

This plug-in consumes all unread email from a mailbox and adds entries to a database table for use by processes.

  • The original email is saved as an EML (with attachments removed)
  • Each email attachment is saved as its own document
  • The database tables store the Appian document ids, email recipients, subject and body (text and HTML)

This smart service is intended for use with a single mailbox. Where multiple mailboxes exist, work with the mail server administrator to consolidate them together by either:

  1. Copying mail from individual mailboxes into a master mailbox
  2. Replace the individual mailboxes with email aliases that point to a single mailbox

Please refer to the attachments included in the download for further documentation and examples.