Overview
This version is for Appian 22.3 and above. Cloud customers on a lower version of Appian that want to install this plugin should open a support case. Self-managed customers can find the latest jar for Appian 22.2 and lower version by downloading from the app market.
Enhancement to the plug-in to enable the selection of whether or not to include the email attachments as part of the EML document. Previously, the plug-in would create an EML document with the attachments stripped out. Our client needs to preserve the original e-mail as it was sent (for auditing purposes), so the EML must include the attachments as part of it. This update extends the functionality to allow the user to select whether they want an EML with the attachments removed (original functionality), an EML with attachments included, or both (2 EMLS of original email - one without the attachments included and one with the attachments included). Any e-mail attachments will continue to be saved separately.
Key Features & Functionality
Takes all unread email from a mailbox and adds entries directly to a database table.The original email is saved as an EML based on three attachment type options
Each email attachment is saved as its own document. The database tables store the Appian document ids, email recipients, subject and body (text and HTML)
Mike,
Could this be a firewall issue? If so, at which hop? AWS/Amazon Cloud for my client's Appian Instance, or perhaps VPN tunnel back to the Client's intranet where it can't get out from there? Just a wild guess?
If it is a firewall issue, could we divert gmail server destined network traffic to not go through the to the company vpn tunnel from the Appian cloud instance? Of course, still all other outbound traffic goes through the vpn tunnel.
Thoughts?
Hi Mike,
I'm am having a problem connecting to Gmail and attempting to read emails using the IMAP Mail Poller smart service. We are on the latest version of Appian on the cloud.
I keep getting the error message "Connection dropped by server?" after it times out in about 10 seconds.
Can you help?
Thanks.
Thanks, Mike
We have Re-deployed the plugin, now it was working fine.
Thanks for the Quick Reply.
Any symptoms? Messages from logs? Are you on the latest version that resolves the TLS configuration?
The Imap Mail Poller is not functioning as expected on 21.4, while when we are testing it on 21.3 it's working fine.
Can you please look into this.
This an older update we did a couple years ago to allow saving different types of eml, -1 just states that the id is not available.
Hello Mike,
The CDT is updated to add the DOC_ID_WITH_ATTACHMENTS column. That is working fine. Just wanted to understand what is it representing the value update as -1 in the same field.
Thank you for the update.
Yes we have TLS1.2 connection set up.
Regards,
Sreeraj
Yes, the version that was just published (1.1.6) is compatible with the latest update to Java and 21.3.
Please be mindful that the plugin will no longer work with TLS 1.0 or 1.1, so make sure your mail servers have the right support.