MSG File Reader

Overview

The MSG File Reader smart service can be used to read the MSG file and it returns all the necessary information like(to, cc, etc.,) and also return the HTML file which contains the body present in the MSG file to retain all formatting and styles.

Key Features & Functionality

Inputs

Msg File (Document) - The msg file to be processed or read.
Document Name (Text) - Name for the newly created HTML Document.
Generated Document Folder (Folder) - Folder to which the output HTML Document to be saved in.
Attachment Folder (Folder) - Folder to which all the attachments to be saved in.

Outputs

Generated Document (Document) - The output Html Document.
Attachments (Document) - The attachments present in the msg file and it is of multiple type.
From - From email address present in the MSG file
Bcc - Bcc email address present in the MSG file. if it is more than it will be returned in comma separated format.
Cc - Cc email address present in the MSG file. if it is more than it will be returned in comma separated format.
To - To email address present in the MSG file. if it is more than it will be returned in comma separated format.
Body - Returns body in the plain text format.
Subject - Returns the subject of the email.
Sent Date - Returns the Sent date of the email.
Error Message (Text) - Error message received.
Error Occurred (Boolean) - Set to true on the occurrence of error.

Parents

Ferosha over 1 year ago

Receiving error after installing the plugin : ERROR com.vuram.plugins.msghandler.ReadMsg - PLUGIN ERROR : java.nio.file.NoSuchFileException: /apps/appian/_admin/accdocs1/6055/10008917.rpmsg

Kinldy help
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dineshd over 1 year ago in reply to Ferosha

Hi Ferosha,
Kindly specify your Appian version and could you please provide us with the detailed replication steps.
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Ferosha over 1 year ago in reply to dineshd

Hi dineshd,

We have installed the latest version but still we are receiving the same error: PLUGIN ERROR : java.nio.file.NoSuchFileException: /apps/appian/_admin/accdocs1/6055/10008917.rpmsg

Also, the plugin is able to read the outlook msg file but not the attachments associated to it
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Ferosha over 1 year ago in reply to dineshd

Sure. Thanks for the update
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dineshd over 1 year ago in reply to Ferosha

Hi Ferosha,

Creating the folder manually may not fix the error because the accdocs1 folder is handled within Appian to manage user documents. Since this issue is persisting in your Test Environment only, the issue might be with your environment. Kindly contact Appian for this.
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Ferosha over 1 year ago in reply to dineshd

Hi dineshd, thanks for the update. The folder /6055 is missing. Do we need to create the folder manually?
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dineshd over 1 year ago in reply to Ferosha

Hi Ferosha,

Please refer to my previous comment and let us know. We are also trying to reproduce the issue from our side. As for the Error message repetition issue, we have fixed the issue and will make the submission ASAP

Thanks
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Ferosha over 1 year ago in reply to dineshd

Hi dineshd, requesting for an update
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dineshd over 1 year ago in reply to Ferosha

Hi Ferosha,

The FileNotFoundException occurs when the specified file does not exist in the directory or there is no access to the file. Kindly check whether the file is present in the directory and there is sufficient access to the file.
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Ferosha over 1 year ago in reply to dineshd

Hi dineshd,

The plugin is able to read the msg file and populate all the outputs except generated document and attachments. We can see new documents in the folder where attachments would be read by the plugin and stored in, but the variables were not populated. It is also not generating the HTML document corresponding to the msg file

The plugin is able to read the MSG file and it is populated almost all the outputs, except the generated document and attachments.
We have 2 scenarios:
1. The msg file does not contain any attachments; in this case we can see the new generated document in the folder where the new files are stored, but the plugin throws the previous state error.
2. The msg file contains attachments; in this case we can see the attachments in the folder where the new files and attachments are stored, but we cannot see the generated msg file and the plugin throws the mentioned error.
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Comment

Ferosha over 1 year ago in reply to dineshd

Hi dineshd,

The plugin is able to read the msg file and populate all the outputs except generated document and attachments. We can see new documents in the folder where attachments would be read by the plugin and stored in, but the variables were not populated. It is also not generating the HTML document corresponding to the msg file

The plugin is able to read the MSG file and it is populated almost all the outputs, except the generated document and attachments.
We have 2 scenarios:
1. The msg file does not contain any attachments; in this case we can see the new generated document in the folder where the new files are stored, but the plugin throws the previous state error.
2. The msg file contains attachments; in this case we can see the attachments in the folder where the new files and attachments are stored, but we cannot see the generated msg file and the plugin throws the mentioned error.
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