MSG File Reader

Overview

The MSG File Reader smart service can be used to read the MSG file and it returns all the necessary information like(to, cc, etc.,) and also return the HTML file which contains the body present in the MSG file to retain all formatting and styles.

Key Features & Functionality

Inputs

Msg File (Document) - The msg file to be processed or read.
Document Name (Text) - Name for the newly created HTML Document.
Generated Document Folder (Folder) - Folder to which the output HTML Document to be saved in.
Attachment Folder (Folder) - Folder to which all the attachments to be saved in.

Outputs

Generated Document (Document) - The output Html Document.
Attachments (Document) - The attachments present in the msg file and it is of multiple type.
From - From email address present in the MSG file
Bcc - Bcc email address present in the MSG file. if it is more than it will be returned in comma separated format.
Cc - Cc email address present in the MSG file. if it is more than it will be returned in comma separated format.
To - To email address present in the MSG file. if it is more than it will be returned in comma separated format.
Body - Returns body in the plain text format.
Subject - Returns the subject of the email.
Sent Date - Returns the Sent date of the email.
Error Message (Text) - Error message received.
Error Occurred (Boolean) - Set to true on the occurrence of error.

Parents

Warwick Montagu over 2 years ago

I'm experiencing a problem - initially with V 1.0.0 but also after upgrading to V 1.0.2. The issue is if the email contains an attachment which is itself an outlook .msg file. Other attachments are fine, just the .msg attachment
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
raghulvishnud over 2 years ago in reply to Warwick Montagu

Hi Warwick Montagu,

Please share with us the example msg files and tomcat logs on the occurrence of the issue.We ill analyse and respond at the earliest
- Cancel
- Up 0 Down
- Reply
- More
- Cancel

Comment

raghulvishnud over 2 years ago in reply to Warwick Montagu

Hi Warwick Montagu,

Please share with us the example msg files and tomcat logs on the occurrence of the issue.We ill analyse and respond at the earliest
- Cancel
- Up 0 Down
- Reply
- More
- Cancel

Children

raghulvishnud over 2 years ago in reply to Warwick Montagu

Hi, Warwick Montagu,

Thanks for the patience. We are able to replicate the issue. We are working to identify a solution for the same and will update a new version early as possible. Will keep you posted.
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
Warwick Montagu over 2 years ago in reply to raghulvishnud
Due to strict confidentiality reasons Production data can not be passed outside the organisation. However the issue is reproducible in the Development environment (below). In Production the parent email has the following attachments:

2 Excel spreadsheets

8 Microsft Word documents

1 Microsoft Outlook .msg

This issue here is the following code returns null. As I have said any other attachment work fine ( so long as there is not a .msg file as well). In the Production isse
```
readoutlookmsgfile(
  outlookMsgFileDocs: {32180},
  folderToSaveAttachements: cons!PRO_COM_DOCUMENT_MANAGEMENT_STAGING_FOLDER,
  bodyType: "text",
  readAttachedOutlookMsgs: false(),
  readAttachments: true()
)
```
The Doc Id is 32180 and is a .msg file that has an imbedded .msg file

Test imbedded emails ( Parent ).msg

At this point in time I don't have access to Tomcat logs, but will try to obtain shortly.
- Cancel
- Up 0 Down
- Reply
- More
- Cancel