MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox(including digitally signed emails) using the MS Graph API
  • Convert the email to an EML file stored as an Appian document, with attachments removed from it
  • Store all email attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

  • All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip.
  • Extract the files in the ZIP and follow the instructions in the document.

Anonymous
Parents
  • We are upgrading to Appian 23.2.  MSGraph Mail Poller is not working in the upgraded environments.  Is MSGraph Mail Poller compatible with 23.2?  In system logs I see "Unexpected error polling for mail com.microsoft.graph.core.ClientException: Error executing the request". 

    Is there any issue you've heard of / seen with Appian 23.2?  Is this supported?  (I see Compatible Version: 22.3 in Information).  This plug in worked with 23.1 no problems.

  • Yes, all plugins are supported on versions higher than the one specified unless otherwise indicated.

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