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Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
Resolved. It does matter where the folder is located. For anyone wondering, the folder needs to exist at root level, not as a subfolder of the inbox.
I have an issue where the email is being processed successfully but the email is going to the Deleted folder instead of the Named folder. The folder exists in outlook and has the exact same name as the mailpoller table. Does it matter where the folder is located as long as it's in the polled mailbox?
Issue was, before the poller was set up, the settings was to forward emails to a process model. Even though i disabled the rule, it was forwarding the emails to first PM. After the forwarding rule is deleted at mail server, poller started working as expected.In case if anyone else is facing the same issue, though will let you know the fixing part as well
When i set up the poller and run for the first time, it pulled all emails from mail box and created EML files.
After that whenever email is sent to that mail box (if sent with attachments - they are saved in the folder), EML files are not generated.
How can we resolve this issue : Error code: ErrorAccessDeniedError message: Access is denied. Check credentials and try again.GET graph.microsoft.com/.../deleteditemsSdkVersion : graph-java/v5.80.0403 : Forbidden[...][Some information was truncated for brevity, enable debug logging for more details]
Directory Id / Tenant Id is ID of the organization hosting the app.
Instructions can be found in the download on this page, check the file 'Deployment Instructions.pdf' for details on all configuarion items
Hello,im trying to set up the MSgraph Mail Poller in my Appian Environment. i got the client Secret value and the Application id from Microsoft Azure. im not sure what should be in the Tenant value ?and is there a clear documentation on how to implement this plugin with the appian ?
Just add the CONVERSATION_ID column to the APP_MAIL_POLLER table