Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.
We have MS Poller configured for one of our application. We noticed that MS Poller smart service is not able to ingest .MSG files as an attachment, however associated mail is ingested. (Email attachment inside another email).
© 2022 Appian. All rights reserved.