Information
  • Author: Appian Corporation
  • Type: Plug-in (Function & Smart Service)
  • Support: This plug-in or utility is not supported by the author. The content is free to use with a licensed product, but it is made available as-is and Community supported.
  • Industry: All Industries
  • Compatible Version(s): 24.2
  • First Released:
  • Last Updated:
  • Cost: Free
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Home » AppMarket » MSGraph Email Poller

MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox using the MS Graph API
  • Convert the email to an EML file stored as an Appian document; Item attachments (calendar invites, messages) are kept in the eml file, File attachments removed from it and stored separately in the document management system.
  • Store all email file attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.

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Parents

  • We are utilising a MariaDB Connected System to define our data source, which is in a separate schema on the Appian Cloud DB (i.e - not the default "Appian" schema).

    Is there any way to supply the Connected System data source as an input to this plugin's smart service, instead of a JNDI reference? Or will we still be required to add our data source in the Admin Console for this to work?

    Thanks!

  • in reply to chrisb0012

    At this point, you will still need to configure the data source in the admin console and reference it using a string in the plugin input. DB Connected Systems are supported in plugins since 22.3 but we have not had the chance yet to do the conversion.

Comment
  • in reply to chrisb0012

    At this point, you will still need to configure the data source in the admin console and reference it using a string in the plugin input. DB Connected Systems are supported in plugins since 22.3 but we have not had the chance yet to do the conversion.

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