Information
  • Author: Appian Corporation
  • Type: Plug-in (Function & Smart Service)
  • Support: This is an Appian supported plug-in. To the extent that this plug-in does not conform to its documentation, please submit a ticket to Appian Technical Support. Appian does not support customer-created customizations or outdated versions of the plug-in.
  • Industry: All Industries
  • Compatible Version(s): 25.2
  • First Released:
  • Last Updated:
  • Cost: Free - Appian Supported
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Home » AppMarket » MSGraph Email Poller

MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox(including digitally signed emails) using the MS Graph API
  • Convert the email to an EML file stored as an Appian document, with attachments removed from it
  • Store all email attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

  • All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip.
  • Extract the files in the ZIP and follow the instructions in the document.

Anonymous
Parents

  • We are utilising a MariaDB Connected System to define our data source, which is in a separate schema on the Appian Cloud DB (i.e - not the default "Appian" schema).

    Is there any way to supply the Connected System data source as an input to this plugin's smart service, instead of a JNDI reference? Or will we still be required to add our data source in the Admin Console for this to work?

    Thanks!

  • in reply to chrisb0012

    At this point, you will still need to configure the data source in the admin console and reference it using a string in the plugin input. DB Connected Systems are supported in plugins since 22.3 but we have not had the chance yet to do the conversion.

Comment
  • in reply to chrisb0012

    At this point, you will still need to configure the data source in the admin console and reference it using a string in the plugin input. DB Connected Systems are supported in plugins since 22.3 but we have not had the chance yet to do the conversion.

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