Information
  • Author: Appian Corporation
  • Type: Plug-in (Function & Smart Service)
  • Support: This plug-in or utility is not supported by the author. The content is free to use with a licensed product, but it is made available as-is and Community supported.
  • Industry: All Industries
  • Compatible Version(s): 24.2
  • First Released:
  • Last Updated:
  • Cost: Free
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Home » AppMarket » MSGraph Email Poller

MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox using the MS Graph API
  • Convert the email to an EML file stored as an Appian document; Item attachments (calendar invites, messages) are kept in the eml file, File attachments removed from it and stored separately in the document management system.
  • Store all email file attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.

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Parents Comment Children
  • in reply to Mike Cichy

    Thanks Mike for response! This helps us a lot.

    We will try this and will confirm the same.

  • in reply to VinodT

    So the new graph poller can strip the email from attachments and save the eml that way. There is an input called KeepFileAttachmentsInEml that determined that but it is not without side effects. Please refer to the readme for details.

    Now we understand that customers will be moving away from IMAP in many cases and unfortunately it is not going to be completely 1 to 1. I want to primarily ensure that any new versions do not break backwards compatibility for existing users of this poller. We will create a short migration guide to provide more instructions to those moving away from IMAP.

  • in reply to Appian AppMarket

    HI - Do i expect new version will stripped email with attachment? We need this with current implementation as OLD Poller to DB plugin used to serve this purpose but we moved from OLD plugin to New MS Graph. Any Idea?

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