MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox(including digitally signed emails) using the MS Graph API
  • Convert the email to an EML file stored as an Appian document, with attachments removed from it
  • Store all email attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

  • All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip.
  • Extract the files in the ZIP and follow the instructions in the document.

Anonymous
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  • Hi Team,

    We are using msgraph mail poller plugin to read emails. We are getting below error while reading emails. Could you please help on this ?

    Error Message : Error code: ErrorAccessDenied Error message: Access to OData is disabled: [RAOP] : Blocked by tenant configured AppOnly AccessPolicy settings. GET

    Thank you in advance for your help

Comment
  • Hi Team,

    We are using msgraph mail poller plugin to read emails. We are getting below error while reading emails. Could you please help on this ?

    Error Message : Error code: ErrorAccessDenied Error message: Access to OData is disabled: [RAOP] : Blocked by tenant configured AppOnly AccessPolicy settings. GET

    Thank you in advance for your help

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