MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox(including digitally signed emails) using the MS Graph API
  • Convert the email to an EML file stored as an Appian document, with attachments removed from it
  • Store all email attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

  • All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip.
  • Extract the files in the ZIP and follow the instructions in the document.

Anonymous
Parents
  • We are going to upgrade from 3.1.1 t0 4.0.1 . I was going through the deployment Instruction pdf and under Upgrade instruction found that it requires me to do all of the steps which i had done previously while upgrading to 3.1.1 , i.e. adding columns to APP POLLER and DOC tables, which are same as 3.1.1 and changing the tenant URL which we had done in 3.1.1 , which was to remove "login.microsoftononline..." from SCS (third party credential store). So could you confirm that if we upgrade to 4.0.1 , only thing for us is to upgrade the jar file and remap inputs and outputs?

  • Yes, there shouldn't be any other updates necessary. Let us know if that was not the case.

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