MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox(including digitally signed emails) using the MS Graph API
  • Convert the email to an EML file stored as an Appian document, with attachments removed from it
  • Store all email attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

  • All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip.
  • Extract the files in the ZIP and follow the instructions in the document.

Anonymous
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  • Hello,

    Can you please confirm if this plugin works for the inline images? I mean that we have a requirement like when the email is received with any inline images then those images should appear as attachments. Does this requirement is fulfilled via this plugin?

    Thanks in advance!

  • Hi Shaksi,

    The MSGraph mail poller will get the file attachments only. The latest version will download the message as an eml including attachments as a single object though, maybe that is sufficient? Getting the inline images as separate attachments themselves is not supported.

Comment
  • Hi Shaksi,

    The MSGraph mail poller will get the file attachments only. The latest version will download the message as an eml including attachments as a single object though, maybe that is sufficient? Getting the inline images as separate attachments themselves is not supported.

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