Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
Hi all. Currently body text is not getting fetched using this plugin. Any insights on that?
Good day, could you elaborate a bit? There is a setting to get either the body as HTML or as Text, only one of the 2 will be retrieved
Thank you so much Raymond
yes indeed. From the Content Type dropdown select either HTML or TEXT; HTML is the default. The idea is to only use TEXT if HTML is not supported in the mailbox. So if you do not get a body in the BODY_HTML column, try using TEXT and see if the BODY_TEXT column is populated.
I can't get the body in both the formats. Is this setting refers to content type?