MSGraph Email Poller

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox using the MS Graph API
  • Convert the email to an EML file stored as an Appian document; Item attachments (calendar invites, messages) are (optionally) kept in the eml file, File attachments are (optionally) removed from it and stored separately in the document management system.
  • Store all email attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.

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Parents
  • v2.2.1 Release Notes
    • Added new smart service with various new input parameters
    • Ability to toggle whether fileAttachments are included in generated EML file
    • Ability to toggle parsing of itemAttachments; Saves them as an Appian doc if set to true, previously these attachments were not included
    • Ability to toggle parsing of inlineImages; Detects any img tags with cid-based src's, replaces the src with the link to the Appian document
Comment
  • v2.2.1 Release Notes
    • Added new smart service with various new input parameters
    • Ability to toggle whether fileAttachments are included in generated EML file
    • Ability to toggle parsing of itemAttachments; Saves them as an Appian doc if set to true, previously these attachments were not included
    • Ability to toggle parsing of inlineImages; Detects any img tags with cid-based src's, replaces the src with the link to the Appian document
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