Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.
Hello luismiguelc. We too had an issue with the processed and exception folders not being populated. We found that the folders needed to be named so that they appear within the first couple of folders of the email account. We used underscores in front of the folder names like _Poller Processed and _Poller Failed for our folder names. Within the process model MS Graph Mail Poller node, we entered the value ="_Poller Processed" for the Processed Folder Name parameter and ="_Poller Failed" for the Exception Folder Name. This resolved the issue for us. I'm not familiar with your second issue.