Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
Hi Raul,
My requirement is to integrate the Outlook with Appian, as and when a mail is moved any specific folder in an outlook, a process has to start in Appian.
Could you please let me know the detailed steps to use this plug in.
Thanks in advance!!!
Hi,
we are getting this error message in the logs:
2023-10-31 15:04:40,983 [Appian Work Item - 367586 - WorkID 611 - execution02 - process 538402870 - model 2914 : UnattendedJavaActivityRequest] ERROR com.appiancs.msgraphmail.MSGraphMessageHandler - Error during email processing java.sql.SQLSyntaxErrorException: (conn=250054) SAVEPOINT a390d423-f2be-438d-965f-272736fc07ca does not exist.and the email has been sent to junk email folder. can you confirm why this error?regardsVeronica
Yes, all plugins are supported on versions higher than the one specified unless otherwise indicated.
Moving emails post ingestion to the Deleted Items folder is the default behavior. There is a field "Processed Folder Name" that you can specify the name of the folder you would like messages to move to after processing.
The admin console governs only the file types uploaded by the user, not through programmatic means. Currently the plugin does not implement an allow list for attachment file types.
We are upgrading to Appian 23.2. MSGraph Mail Poller is not working in the upgraded environments. Is MSGraph Mail Poller compatible with 23.2? In system logs I see "Unexpected error polling for mail com.microsoft.graph.core.ClientException: Error executing the request".
Is there any issue you've heard of / seen with Appian 23.2? Is this supported? (I see Compatible Version: 22.3 in Information). This plug in worked with 23.1 no problems.
We have observed the emails moving to Delete folder post polling and is there a possible way to route the emails for any folder user have provided?
Hi, is there a possibility to limit types of attachments the plugin can work with? it seems that the mail poller ignores file upload settings from the admin console
BR, Aleksandrs Sirotinskis
Did you resolve it? I'm facing same issue. I want to move the emails to seperate folder.