Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.
Hi, I have two questions related to this plugin.The first one is, what exactly is the function of the Message Batch Size input node. I thought it was the maximum number of emails it could read but I am seeing that it is not and I would like to know exactly what it implies.
The second is, we have an application running with this plugin and it is redirecting emails to the Junk folder when it should not be, any possible explanation
Hi Karthik,
With O365 access this issue get resolved.
Thanks Bhushan. It helped and error of write to table is resolved.
One more field need to be added on other table APP_MAIL_POLLER_DOC (IS_INLINE, datatype tinyint(1)).
yes, the issue is because there are a lot of fields which are not been added to the table (so add all those fields to the table, one by one
Did you ever figure out the issue here, Lokesh? I think I am having the same problem.
Not much to go on here. Can you provide more detail on the error?
My guess is that you are likely missing a column in the DB table from a plugin upgrade. See earlier threads on the details.
Anything in the application server log? There should be a more detailed error there.
Where do we use this getCustomFolderIds rule/function?
getCustomFolderIds(mailbox, "", exceptionFolderName, processedFolderName);In the plugin we are passing empty string for the mailbox folder to pull emails from.This can be configured in the main smart service and passed on to the subprocess.