MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

Reads the mailbox using the MS Graph API
Convert the email to an EML file stored as an Appian document; Item attachments (calendar invites, messages) are kept in the eml file, File attachments removed from it and stored separately in the document management system.
Store all email file attachments as separate Appian documents
Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.

Npapas over 1 year ago

Hello there!

We are very interested by this plugin. By downloading it, we saw that you had database scripts for multiple but PostgreSQL. Is there a way to have the scripts for that database?

Thank you
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Mike Cichy over 1 year ago in reply to javierl566

The poller already uses OAuth client credentials flow.
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javierl566 over 1 year ago

Hi,

With this plugin, Can We connect to mailbox in Exchange Online using OAuth 2.0, or only is possible use Basic Authentication?

Kind Regards,
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Appian AppMarket over 1 year ago
v4.0.2 Release Notes
- Updated exception handling
1. fixed an issue with unreadable email (they will no longer generate duplicates)
2. addressed a potential race condition on the server with a retry request (only when the server returns a specific exception)
- Security Updates
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chrisb0012 over 1 year ago in reply to Mike Cichy

I thought that would be the case. Thanks for the prompt response.
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Mike Cichy over 1 year ago in reply to chrisb0012

At this point, you will still need to configure the data source in the admin console and reference it using a string in the plugin input. DB Connected Systems are supported in plugins since 22.3 but we have not had the chance yet to do the conversion.
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chrisb0012 over 1 year ago

We are utilising a MariaDB Connected System to define our data source, which is in a separate schema on the Appian Cloud DB (i.e - not the default "Appian" schema).

Is there any way to supply the Connected System data source as an input to this plugin's smart service, instead of a JNDI reference? Or will we still be required to add our data source in the Admin Console for this to work?

Thanks!
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Raymond Braakhekke over 1 year ago in reply to PGarg

This is because the OAuth client credential grant needs this to work. You can limit the mailboxes the poller will have access to though. More information: learn.microsoft.com/.../auth-limit-mailbox-access
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PGarg over 1 year ago

Hi Team,

We have query regarding - "Select Grant Admin Consent for Appian".

Client is asking why Admin Consent is needed?
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Tj N over 1 year ago in reply to Mike Cichy

Thanks, sir. A case has been opened.
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