Contains multiple Smart Services and Functions for interacting with PDF Documents.
We are trying to install the PDF Tools plugin within our on premise Appian environment, but are encountering an error message along the way. We are using 220.127.116.11 (19.3 with Hotfix C) and are using MySQL8.x for the database on an Amazon Linux 2 server.
The error is the following:
Appian Plugin Hot Deploy] ERROR com.appiancorp.plugins.LoggingPluginEventListener - Failed to enable Plug-in 'PDF Tools' (pdftools) version 2.1.0: 'There was a problem loading the module descriptor: Fill PDF.<br/>com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException: com.appiancorp.process.admin.IncompatibleSmartServiceRegistrationException: The Smart Service Module was invalid: Illegal attempt to change the data type for smart service pdftools.FillPDF, input or output named PdfFields (APNX-1-4104-005)
I'm new to the admin side of Appian and am not overly familiar with a number of details. f this is the wrong place to pose this question, please let me know.
Did you find any solution? I am facing the same issue. Please let me know if any.
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