PGP Encryption Utilities

Hello,

when using encryption smart service we keep getting error message

"In order to access this method, this Document needs to be retrieved via ContentService.download()"

The output document shows in appian designer, has corresponding extension, but is of size <1KB (0 probably) and its not downloadable. In PM, when using PV to store this as an output of the smart service into, the PV ends up with no value.

Any sugggestion what could be going wrong?

Hi Ladislav Jaroscak ,

Thanks for reaching out!

Could you please let us know the appian version that you are using?

Regards,
Vignesh E

Thank you. The problem was that the process model was created before plugin upgrade. After upgrading plugin the smart service node icon deceivingly updated too but it wasn't actually the updated smart service. Solution was to remake the node anew.

Hi Ladislav Jaroscak ,

Kindly use the new version of the smart service instead of the deprecated version(Refer to the screenshot below).

Regards,
Snehasri S.

Hi Ladislav Jaroscak ,

Kindly use the new version of the smart service instead of the deprecated version(Refer to the screenshot below).

Regards,
Snehasri S.

Thank you. The problem was that the process model was created before plugin upgrade. After upgrading plugin the smart service node icon deceivingly updated too but it wasn't actually the updated smart service. Solution was to remake the node anew.