This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the EWS web services API.
Alternatively, the credentials store required by the plug-in can be created manually. It requires the following attributes:
Smart service "EWS Mail Poller To DB":
To use this plug-in:
I apologize but I do not understand your issue. This plugin is made so that Appian can read emails from Exchange.
Could you please provide more details on your issue?
Hi, I'm having problems with plugin. We are storing the attachments an appian folder before sending the email, but the email is sent but attachments name are wrong, the real names are replaced with just numbers, but the extension is fine.
We would like if this plugin can be used to read emails from shared mailboxes.
We have a single user(application user) with privileges to access to multiple mailboxes but we are not sure about how to use this plugin to archive our goal.
I have tried to deploy the provided Application package in Appian 18.4 since the mentioned compatible version is 18.2+
But I'm getting the error stating that the provided package was exported on the version 19.1
Is it possible to get the package that will support for the version 18.4
Thanks in advance
Sylvain, I have a follow-up question regarding the time limit configuration in the EWS Email poller. It states that
Time Limit - Integer - No - The maximum amount of time in milliseconds to continue processing email while the mailbox is not empty. Default 60,000 (1 minute). If more email remain after the time limit, they will be processed on the next execution of this smart service. If all email is processed before the time limit is reached the node will end early. A minimum of 1 and maximum of 59 minutes can be configured.
It appears from the description that the poller will only work for a maximum of 59 minutes and will need to be somehow re-triggered on the next execution of the smart service ? Is this true ? If yes, would we have to configure some kind of timer to do this ?
I will update the app market component to include the app containing the CDTs
Also, put in a ticket with Appian Customer premier support (ticket :485140) but the response I received was that this was outside their purview as it is a plugin. They asked that I post a comment here.
Sylvain, We have the same question as well as the documentation is missing the scripts.
Hi Sylvain. We have just downloaded this plugin and are wondering how we go about creating the required database tables as there isn't any mention of the actual table names or columns required? thanks
is this plugin having compatibility with 18.1?
As mentioned in the description: This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the EWS web services API.
No need to configure Appian for inbound email.
Can someone provide more information on how to use this plugin? Do we still need to configure appian to be able to receive emails? OR does this plugin by-passes the need to configure appian for inbound email?
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