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Overview
The Rich Text Editor Component can be used on Appian interfaces where you want to show the rich text information in readable format to the end user. We can use the component to show it as an email subject typing interface.
With this component you can add images, customize tables etc. This also has a functionality called placeholders using which you can use the same information in multiple items in the editor without retyping.Additionally it allows uploading of images which get stored in the specified Appian folder (requires separate install of the Rich Text Editor Connected System Plug-in).
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Key Features & Functionality
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Hi Team,
We are facing an issue with this Advanced Rich Text Editor plugin.
We had our server restart recently, after that we dont see the editor in both readonly mode and editable mode. As a workaround we tried to clear the cache in browser and that fixed the issue.In the attached screenshot, the plugin component is used under the Body. This state is before the cache is cleared.
Could you please have a look at the plugin and help us to understand this behaviour.?
Thanks in advance.
Hi Raghuraman Seenuvasan ,
Thanks for reaching out.
Once you've restarted the server, you need to clear the cache in case the server refers to the old component code (which occurs rarely). Clearing the cache updates the server to use the latest component code. Has this scenario been repeated for you since then?Regards,Ananthakrishnan S
Hi Ananthakrishnan,Thanks for the response. No, this is the first time we faced this issue.