IMPORTANT: Select component plug-ins are experiencing issues due to a recent browser update. If you encounter any problems with previously functional component plug-ins, please create a support case. If you notice other component plug-ins that are not functioning correctly, please create additional support cases for each instance.
Overview
The Rich Text Editor Component can be used on Appian interfaces where you want to show the rich text information in readable format to the end user. We can use the component to show it as an email subject typing interface.
With this component you can add images, customize tables etc. This also has a functionality called placeholders using which you can use the same information in multiple items in the editor without retyping.Additionally it allows uploading of images which get stored in the specified Appian folder (requires separate install of the Rich Text Editor Connected System Plug-in).
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Key Features & Functionality
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Hi there. Im experiencing issues with images not loading in MS Edge, and am assuming it is as per the warnings and notifications I can find in comments here summarised below:
ARTE and potentially other component plug-ins are encountering issues due to a recent update affecting all major browsers. the reason for this behavior is something related to Google changing the way handling cookies
Make sure to open a ticket and request to apply the change to support the Rich Text Editor plugin. We have successfully addressed this bug through a site property adjustment and an application restart.
Could I ask for more detail on this please? I am working on prem so dont have Appian Support to raise a ticket with - what is the site property adjustment that needs to be made prior to the restart?