SAP - Update Customer - VD02

Overview

Update Customer Address information with Gui Scripting in SAP IDES! This robotic process shows how to automate the VD02 transaction and successfully updates a Customer’s Address. Can be used to automate any CRM or Service Request process that relies on SAP as an ERP system.

Update Customer Address information with Gui Scripting in SAP IDES! This robotic process shows how to automate the VD02 transaction and successfully updates a Customer’s Address. Can be used to automate any CRM or Service Request process that relies on SAP as an ERP system.

Key Features & Functionality

• Logs into SAP - uses Appian RPA credentials service
• Uses Falcon Computer Vision to locate btn inaccessible to gui scripting
• Finds customer by name
• Updates customer address - Transaction VD02

Dependencies:

• SAP GUI
• SAP IDES
• Windows OS
• Jacob Bridge File placed in your Appian RPA Agent folder
• Enable SAP GUI Scripting - See Tutorial for more details