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Overview
Integrate your case management systems with ServiceNow’s ITSM for seamless incident management across your organization.
With the ServiceNow ITSM connected system, you can read, write, and query incidents in your ServiceNow ITSM instance from Appian, even when using custom fields in your ServiceNow application. Easily save your incident data as a service-backed record and make them part of your application’s data fabric.
Key Features & Functionality
please ignore my question
Thanks for you reply :):)
One more question, do we get incident data like state, description, requested by, etc.,
Hi ,The Get Incidents integration retrieves all the incidents that are accessible by the user. Currently, the integration does not support filtering the results by a particular group.
By using this can we get list of incident numbers for particular group in service now ??