SFTP Smart Services

Hi mwiseman1  ,

I tried to delete 2 files parallel in our environment which is in 21.3 and received no false positives and files were deleted successfully. Please share with us the configuration of the node in the environment and the log files to reproduce the scenario and provide a solution

This sounds like the issue we now have, any resolution?

Hi mwiseman1 ,

We will try recreating this scenario in our environment. It would be helpful if you can please share the log files to understand to recreate the scenario

Hi Elijahp0001,

We have the same problem, can you tell me how you solved it?

Greetings and thank you

Has anyone had issues using this plugin with v21.3? 

SFTP issue deleting files in our recently upgraded environment: 1) File deletion response sometimes not getting sent properly (false positive) for the FTP folder, 2) requesting multiple files, typically more than 5, causes files not to be removed.

Any ideas about the root cause for these issues and potential work-around, such as automatic retry?

Hi LukeVaughan

, Please try below

• Check if the same file is received using sftp tools like WinSCP.If it works please share the additional configurations if any made in WinSCP to achieve the connection
• Please share us the tomcat-stdout.log so we can identify the root cause of the issue

Hello Everyone,

I am having issues configuring 'Send file over FTPS'

I have:
1. Added the third party credentials to the admin console
a.Username
b.Password
c.Applied the plug in
2. Added the .pem file to the trusted sites
3. Process model created
a.Credentials pointed to third party
b.Hostname set to ="123.123.123.123"
c.Port number set to 990
d.Remote path set to ="\" (also have tried forward slash /)
e.Document to send i have picked anything from the KC

However all i get is 'There was an error opening the connection to 123.123.123.123;Connection closed without indication.'

The destination is a MS Azure FTPS 

I have had confirmation from the appian support desk they are table to telnet to the destination IP over port 990 with success

Any help would be very appreciated.

Note: (123.123.123.123 isn't real, just masking true address from here)

Thanks

Luke

Currently, This Feature is Not implemented in SFTP.We will analyze and consider adding this feature to the future releases

Hello Everyone, 

                  Is there a way to remove the file using the SFTP Basic credentials

Hi, satyaa0001

The Current Version does not rename the file/change the extension while creating in the sftp server. Please rename the document in Appian before transferring the file to SFTP