SFTP Smart Services

Hi, we're using

• Receive File Over SFTP (Basic Credentials)

And having the error : 

  * Error creating the local file or directory /see application server log for more details. Error Message: User does Not Have Rights to Perform this Operation

When trying with system  admin user, it works fine. But with ordinary user it does'nt.

The ordinary user is included in the security of the process model object.

Is there a way to do two factor authentication for SFTP via this smart service?

Hi Team,

We have an issue in SFTP send file over SFTP smart service, we are able to configure the service to send the files from Appian to other system. The connection is successful too but unfortunately we are not getting any error or failure notification process is getting completed with no errors. The other system is not receiving the files what we are generating. Can someone please help us in this scenario. Any suggestions what steps need to follow regarding this to verify every step in process.

+1 same issue when using Receive File Over SFTP (Basic Credentials)  . Credentials are correct , file is present and File path is correct . When we tried Receive File over SFTP then we are getting the below :-

2023-02-02 05:07:51,000 [Appian Work Item - 320402 - execution01 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=2121137, classname=com.appian.ps.plugins.sftpsmartservices.ReceiveFileOverSFTP
com.appiancorp.suiteapi.process.exceptions.SmartServiceException: userMsg[error.file_transfer=Error copying the remote file to disk. See application server log for more details. Error Message: error]

Anyone recommendation on how to resolve this ?

Hi All,

We are getting the Error while using Receive File Over SFTP (Basic Credentials)

• Added a parameter "Remote file name” in the Send file over SFTP Smart service.

Hello andrese378,

Have you upgraded the plugin in recent days? Check for the connection in WinSCP tool with the same credentials provided to smart service.

Thanks

Hi team!

Using 'Get Remote Directory Contents Over SFTP' smart service we´re seeing the following error:

2023-01-24 10:06:45,716 [ajp-nio-0.0.0.0-8009-exec-2111] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=7559, classname=com.appian.ps.plugins.sftpsmartservices.GetRemoteDirectoryContentsOverSFTP
com.appiancorp.suiteapi.process.exceptions.SmartServiceException: userMsg[error.sftp_conn=Error establishing SFTP connection. Confirm your hostname, username and password. See application server log for more details. Error Message: Session.connect: java.io.IOException: End of IO Stream Read]
at com.appiancorp.suiteapi.process.exceptions.SmartServiceException$Builder.build(SmartServiceException.java:145)
at com.appian.ps.plugins.sftpsmartservices.GetRemoteDirectoryContentsOverSFTP.createException(GetRemoteDirectoryContentsOverSFTP.java:203)
......................
Caused by: com.jcraft.jsch.JSchException: Session.connect: java.io.IOException: End of IO Stream Read
at com.jcraft.jsch.Session.connect(Session.java:565)
at com.jcraft.jsch.Session.connect(Session.java:183)
at com.appian.ps.plugins.sftpsmartservices.SFTPConfig.connect(SFTPConfig.java:179)
at com.appian.ps.plugins.sftpsmartservices.GetRemoteDirectoryContentsOverSFTP.run(GetRemoteDirectoryContentsOverSFTP.java:66)

Could you help us to identify the error?

This communication has been in working until last week, so we know that its not a problem with hostname/username/pw.

Thanks in advance.

Hi Arpit, I experienced the same issue when I upgraded from 1.6.2 and 2.2.2

Had to revert to the 1.6.2 version. Is there a proper way to contact Vuram Technology?

Hi team,

we are having intermittent connection timeout issue, so can we know what is the timeout set for  connection to SFTP application? as we are having trouble understanding issue from SFTP application end if there is any issue from SFTP or plug-in end