Setting up custom email senders in developer cloud environment

I believe the standard procedure for this would be to open a new support case for your organization.

Hello Chris,

As mentioned by Mike definitely you need to open a ticket to Appian (forum.appian.com/.../support) .

You will need to provide the "display name" and create a constant(text) with the email to make that email sender "editable" by you and provide it to them, if you need to change the value i think you will need a restart the server.

Jose

For best and time line resolution, please raise a ticket to Appian. They will assist you. Thanks.

The following KB article provides more information about the process to get this configured for your Appian Cloud site.

community.appian.com/.../kb-1408-how-to-configure-custom-email-senders-in-appian-cloud

We'll also be working to update our documentation you reference to clarify the need to work with Appian Technical Support on this. Thank you for bringing this to our attention