Configure email to start a process

I am trying to set up appian to accept email and start the process, do each process model need to have a email address associated with it to be able to receive email ? If yes then where do i specify the email address for the process. Or when a process send email notification a Process UUID is associated with that email can a reply be sent via the same Process UUID to start a process?

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  • Hi Ankur - is the value you have for your email address exactly as it appears above? If so, then that would be your problem. The documentation says:

    processmodeluuid<model_uuid>@subdomain.appiancloud.com

    so you need to to replace the <model_uuid> with the actual UUID of the model you want to initiate. So, it should end up looking like this:

    processmodeluuid0002df20-77bc-8000-f92f-7f0000014e7a@subdomain.appiancloud.com

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