Appian Community and Appian Academy are being upgraded. As a part of the upgrade, Appian Community is currently in read-only mode, and user registration is disabled until August 3. We apologize for any inconvenience this may cause, but a more secure, stable, and performant Community experience is coming soon!
The new Appian Community launches August 3, followed by Appian Academy on August 7. During the migration, Appian Community Edition, Appian Academy, Documentation, Certifications, Instructor-led Customer Training, Partner Sales Training & Accreditation, and Forum (for Appian Partners and Customers only) will remain available.
I am unable to log in using Basic User accounts in my Appian Cloud environment, while admin accounts are working fine.
I have verified that the users are active and have the required group memberships. Password reset was also attempted, but the issue persists.
Has anyone faced a similar issue or can suggest what configurations or logs I should check?
Thanks.
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This is the error message that I am getting and they are native appian users, they will be landing on the native cloud page.
403 Forbidden means the users are reaching Appian, but Appian is rejecting access after sign-in, Check if site is under maintenance orCheck if basic user is part of any of the application group or site/home page security.Check default landing page of user in admin console.