Hi We are b getting below error while log into the server. Need urgent he

ajinkyab277

Certified Lead Developer

over 9 years ago

Hi
We are b getting below error while log into the server. Need urgent help on this.
PFA server.log and application-server.log

2015-06-04 02:13:59,342 [http-/0.0.0.0:80-2] ERROR com.appiancorp.ag.util.Utilities - Group membership validation failed in process for user [BendreA]
java.lang.RuntimeException: java.lang.InterruptedException: Work couldn't complete in the designated time: 60000 milliseconds.
at com.appiancorp.process.analytics2.service.ProcessAnalyticsServiceFacade.validateGroupMembership(ProcessAnalyticsServiceFacade.java:2386)

logs.zip

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

To get a thread dump

WINDOWS:
cd %JAVA_HOME%\\bin
jstack JAVA_PROCESS_ID > threaddump.txt

LINUX

cd $JAVA_HOME\\bin
jstack JAVA_PROCESS_ID > threaddump.txt

You would do these 3 times within 15 mns piping the output to a different file every time, e.g. threaddump.txt, threaddump1.txt and threaddump3.txt
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0 veerag6659 3 months ago in reply to Eduardo Fuentes

Hi Eduardo,

We are migrating from standalone to High Availability environment. Do we need to do this thread dump on high availbaility or do we need to migrate this thread dump from standalone environment. Can you please suggest ?

Thanks
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0 veerag6659 3 months ago in reply to Eduardo Fuentes

Hi Eduardo,

We are migrating from standalone to High Availability environment. Do we need to do this thread dump on high availbaility or do we need to migrate this thread dump from standalone environment. Can you please suggest ?

Thanks
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